Command & Control

Control the situation with a fully integrated mission-critical command center.

We have extensive experience in the design and operations of emergency communication centers, control rooms, and network call centers. These facilities are highly technical and require a deep understanding of best practices for these specialized spaces. Backman Vidcom provides systems for secure content delivery, multi-screen displays, remote monitoring, and all-day operation. Our systems ensure critical information is delivered quickly and accurately.

Mission Critical

We take the time to understand workflow demands and develop command centers that streamline operations and improve productivity with ergonomic solutions.

By seamlessly assimilating communications technology and mission-critical data at both operator workstations and on overview video walls, we empower dispatchers with centralized command to do the heroic work of answering emergency calls, assessing live incidents, providing life-saving emergency interventions, communicating critical information and coordinating dispatch efforts.

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Public Safety Emergency Communications

A well-coordinated response and emergency management hinges on an operator’s decision. Our control room design team specializes in ingesting all necessary data into a common operating picture for superior situational awareness and to support the effective coordination with key government officials, transit authorities, public works, city managers, police, or first responders.