Professional Systems Network International
Backman Vidcom is a proud member of PSNI. Founded in 1986, Professional Systems Network International (PSNI) is the leading international network of independent audiovisual systems integrators. We are passionate about serving each other, our clients, and the industry nationwide by designing, building, installing, and servicing AV and broadcast systems. As a part of PSNI, members take advantage of access to forward-thinking education, resources, collaboration and support to benefit our clients and grow our businesses. We support each other, provide resources across the Network and raise the integrity of the industry through our actions.
We believe we are stronger as a group than as individual companies. We believe in the intellectual capital of the Network, and that the support we offer our partners raises our commitment to the high standards of the industry and the experience of our clients. Each PSNI member is carefully selected and peer-reviewed annually to ensure commitment to our values. These beliefs are the foundation of our Network, our businesses and our industry.
The Value of PSNI
Our clients include both small business and global enterprises that seek and recognize the exceptional value of a PSNI integrator. Our clients appreciate the standards, solutions and support that PSNI affiliates adhere to and believe in. These standards benefit the client, elevate the industry and directly advance our professional community.
Clients benefit from working with a local PSNI integrator with whom they can develop trust and confidence to support their AV/IT/Broadcast integration needs.
PSNI affiliates have the capabilities to provide that same service throughout North America with a process that is transparent and effective.
National Project Management and Deployment
PSNI is a one-of-a-kind solution network comprised of a select group of award-winning independently owned companies throughout North America. Collectively, the companies of PSNI generate in excess of $650 million in annual revenue from locations throughout North America and supported by over 1900 employees nationwide. Approximately 50% of our consolidated staff is skilled in designing, fabricating, integrating, programming, servicing and repairing A/V and broadcast components and systems.
The PSNI affiliate network meets the requirements best suited to support the client’s multi-site, multi-city, and multi-country needs through PSNI’s Enhanced Service Network (ESNet), including:
- Single-source national coordination, deployment, and project management of pre- and on-site fabricated systems
- Embedded personnel, crisis and preventative services.
- Established partnerships with enablers, architects, consultants, specialty designers, and contract support
- Consistent wiring, design, products and software programming at each location
- On-site staff professionalism for seamless integration and future service/support needs at each location
- Priority integration and timeline/ deadline management to meet client requirements.
*Not all services and skills are resident in all offices throughout North America.
Industry Certification and Best Practices
Building trust means setting high standards for excellence and consistently achieving them.
Our network stakeholders are required to meet and maintain the ultimate industry certifications as defined by the PSNI Board of Directors in order to be included in the PSNI circle of trust. Once there, affiliates and partners commit to uphold the highest integrity in how they operate in the industry.
In addition, PSNI affiliate personnel meet throughout the year to collaborate on strategic issues including industry best practices for national or international engagement projects.
Affiliates are licensed (as required) in the provinces and states in which they do business to provide integrated solutions as well as are certified in most of the technology products that are offered by each affiliate.
Affiliates’ clients are frequently surveyed by an independent research firm to assure that client expectations are met or exceeded at all points of the integration and service process. Client feedback is used to assess and improve industry best practices.
What you can Expect from a PSNI Intergrator:
1. RECEIVE QUALITY RESULTS
PSNI affiliates are highly trained and credentialed. To maintain affiliation, they must hold top industry certifications. They are skilled and know the right products for your needs. This level of knowledge and experience ensures quality results.
2. ENSURE SAFETY AND SECURITY
PSNI integrators have knowledge and experience in technologies and industries with high-level AV security requirements. They know what DIY-ers don’t even know they need to know, and they keep up with the ever-changing world of networking and data security.
3. DELIVERING OUTCOMES, NOT JUST HARDWARE
PSNI integrators work just as hard post-installation as they do during initial design and install. With remote monitoring capabilities and helpdesk offerings, you can be assured that your technology tools will be up and running when you need them.
4. SAVE YOU TIME AND MONEY
Expert integrators ask the right questions, understand interdependent technologies and leverage the intellectual capital of the PSNI network to help each end-user maximize the potential of the technology integrated in each solution, and create results with a higher return on investment than do-it-yourself project or using less qualified integrators.
5. EXCEEDING EXPECTATIONS
Per PSNI’s customer satisfaction survey, Qualtrak, affiliates consistently receive a 94 percent satisfaction rate for integration and service. Affiliates must adhere to the high standards established by PSNI, but they also commit to maintaining strict ethical standards. Confidence and peace of mind come from the knowledge that you know what level of quality and professionalism to expect—no matter the project or integrator.
6. SCALE TO PROJECTS WITHOUT SACRIFICING CONSISTENCY
While affiliates are independent professionals, they all strive for consistency across projects and standards of care. They achieve this by sharing knowledge and resources. They also work together when the scope or geography of a project requires collaborating with additional members.
7. CREATE INNOVATIVE SOLUTIONS
One of the most exciting benefits of partnering with a PSNI integrator is that they can design some of the most creative and innovative solutions in the field—thanks to the network’s unique collaborative structure. Affiliates share information, ideas, and resources to ensure they are always at the top of their game. They are involved with product development and beta testing, so they know the industry trends and direction that your organization desires such as IoT, cybersecurity, mobility, efficient collaboration and more. You don’t have to worry that they’ll provide you with solutions that will become prematurely obsolete or that don’t have the future in mind.